Do you need more help? Call 800-475-1047 now to set up an on-site appointment. More than support JCS Computer is dedicated to making our customers' operation more effective by helping you gain insight into your accounting application and that you receive a healthy return from your software investment. Annual Support Plan Includes:
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Support specialists reserve the right to limit calls to one hour or one incident. Phone support is available for all customers but is not a substitute for training. Your information is kept confidential. In fairness to our clients calls are screened at no charge to gain as much information as possible regarding your particular problem. Charges will begin when technical support is actually given. Normally calls are returned the same day. JCS reserves the right to refuse service. A 2 hour minimum charge applies to on-sites cancelled less than 24 hours before the onsite is scheduled. Travel time is billed 1 way and both ways over 35 miles. Business hours are Monday – Friday 8am-5pm CST. After hour rates are 1.5 times service rates. Payment is required at the time services are performed. |
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